Terms of Delivery
Payment Methods
- Paytrail - Online Payment
Delivery Time
1-2 weeks from the date of order.
Delivery Method
Products are delivered by mail.
Value-Added Tax (VAT)
Our product prices include VAT.
Product Return Policy
Unused products have a 14-day unrestricted return policy.
The return policy does not apply to digitally delivered electronic content.
When exchanging or returning a product, the reason for the return must be provided.
To process a refund, a bank account number must be provided.
Delivery and Payment Terms for International Orders
Provide a complete delivery address and clearly specify the products being ordered, including quantities and, if necessary, size and color. Orders are shipped via Economy-class mail unless Priority-class mail is specifically requested. Delivery time is 2 weeks plus the general postal delivery time to the destination country. Actual delivery costs will be added to the prices listed in the online store. An invoice will be sent with the delivery.
Processing of Personal Data
1. Data Controller
Alliz Oy acts as the joint data controller.
Contact Information
Alliz Oy
Honkarannantie 49, 42100 Jämsä
+358 45 782 5592
2. Purposes of Processing Personal Data
Processing of personal data collected from the online store is based on the customer relationship between the customer and Alliz Oy. Ordered products cannot be delivered or invoiced without the necessary personal data.
3. Processed Personal Data and Data Sources
Personal data is obtained directly from the user of the online store. This includes name, address, phone number, email address, billing information, and additional details.
4. Regular Disclosure of Personal Data
We use partners for product delivery and billing. Personal data is not disclosed to other parties.
5. Transfer of Data to Third Countries
Personal data is processed in Finland and within the EU. Personal data is not intentionally transferred outside the EU. In certain situations, our service providers may transfer data outside the EU, such as in the event of European data center failures or similar issues.
6. Retention Period for Personal Data
Personal data is retained for the time necessary to fulfill the purposes described in this statement. Some data may be retained longer as required by law, such as for accounting and consumer commerce responsibilities, and to demonstrate their proper fulfillment.
7. Automated Decision-Making and Profiling
Users of the online store are not subjected to automated decision-making or profiling.
8. Data Subject Rights
In accordance with applicable data protection legislation, data subjects generally have the right to:
- Be informed about the processing of their personal data;
- Access their personal data and review the information concerning them;
- Request the correction or completion of inaccurate or incomplete personal data;
- Request the deletion of their personal data;
- Withdraw consent and object to the processing of personal data insofar as the processing is based on consent;
- Object to the processing of their personal data based on their specific personal circumstances, where the basis for processing is a legitimate interest;
- Receive their personal data in a machine-readable format and transfer it to another data controller, provided the data was supplied by the data subject, is processed with consent, and is carried out automatically;
- Request the restriction of personal data processing.
Data subjects may not exercise all rights in all situations, such as when other laws require data retention.
9. Right to a Complaint with a Supervisory Authority
Every data subject has the right to file a complaint with the relevant supervisory authority or the supervisory authority of the EU member state where they reside or work if they believe that their personal data has not been processed in accordance with applicable data protection legislation.